155bet's Privacy Policy

1 Purpose of This Policy

155bet provides a safe and reliable service for online gaming players in Bangladesh. We are committed to handling your personal information with the utmost care. The main purposes of this policy are:

• To ensure transparency about why your personal information is collected.
• To explain how information is stored and processed.
• To clearly state our responsibilities in protecting your information.
• To inform you of your rights and options for controlling your information.

155bet believes that data privacy is a fundamental right. We never sell your personal information to third parties or share it in an irrelevant manner without your permission.

2 Types of Information Collected

When registering an account and using services at 155bet, we collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for age verification)
• Valid email address
• Registered mobile number
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (where applicable)
• Deposit and withdrawal history

2.3 Usage Information

• IP address and device type
• Browser and operating system information
• Activity logs and session information on the platform
• Information collected through cookies and similar tracking technologies

3 How We Use Your Information

155bet uses your collected information only for the following legitimate purposes:

• Account management: To create, verify, and keep your 155bet account secure.
• Age verification: To ensure services are provided only to users aged 21 or above.
• Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer.
• Customer service: To resolve your complaints and questions via live chat or email.
• Security and fraud prevention: To detect and prevent unauthorized access and fraudulent activity.
• Service improvement: To analyze user behavior in order to improve the platform experience.
• Legal compliance: To comply with applicable laws and regulations.

4 Cookie Usage Policy

The 155bet website uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.

4.1 Types of Cookies

• Essential cookies: Necessary to keep the service running — login sessions, security tokens, and so on.
• Functionality cookies: Help remember your preferences, such as language settings.
• Analytics cookies: Collect anonymous statistics about website usage and are used to improve the service.

4.2 Cookie Controls

You can disable cookies by changing your browser settings. However, please note that disabling essential cookies may cause some 155bet services to not work properly.

5 Circumstances for Disclosing Information

155bet does not sell your personal information. However, information may be shared with specific third parties in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking institutions — solely to complete transactions.
• Technology partners: Service providers responsible for platform operations and security, who are bound by strict confidentiality agreements.
• Legal authorities: When required to comply with a court order or lawful government directive.
• Fraud prevention: With relevant security agencies to detect unauthorized activity.

Outside the cases listed above, your information will not be provided to any third party without your consent.

6 Security Technologies and Practices

155bet applies industry-leading security measures to protect your information:

• SSL encryption: All data transfers are encrypted using SSL/TLS technology, protecting information from theft or tampering.
• Secure servers: Your information is stored on high-security servers with strictly managed access controls.
• Two-factor authentication: An additional layer of security for your account through two-factor authentication.
• Regular security audits: System audits conducted regularly by professional security experts.
• Staff training: All employees receive regular training on data protection.

However, no method of transmitting or storing information over the internet can be guaranteed 100% secure. If you have any security concerns, please contact us immediately.

7 User Rights

155bet respects and is committed to upholding the following rights for every user:

• Right of access: You have the right to know what information we hold about you.
• Right to correction: The right to request correction of inaccurate or incomplete information.
• Right to deletion: The right to request deletion of your information in certain circumstances, though some data may need to be retained due to legal obligations.
• Right to restrict processing: The right to request that processing of your information be limited in certain cases.
• Right to portability: The right to receive your information in a structured, machine-readable format.
• Right to object: The right to object to certain types of processing of your information.

To exercise these rights, please contact our customer service team. We generally respond to requests within 30 business days.

8 How Long Information Is Retained

155bet retains your information only for as long as necessary. The retention period is determined based on the following:

• Active accounts: All relevant information is retained for as long as your account remains active.
• Closed accounts: Even after an account is closed, certain information may be retained for several years for legal and regulatory reasons.
• Financial transaction records: Records of payments and withdrawals are retained in accordance with legal requirements.
• Analytics data: Anonymous statistical data may be retained for a defined period.

Once the required retention period has ended, we securely delete or anonymize the information.

9 Age Verification and Child Protection Policy

155bet strictly does not provide services to anyone under the age of 21. Our platform is for adults only (21+ years of age).

• We verify age at the time of registration and do not allow anyone under 21 to open an account.
• If a person registers using false information and it is later proven that they are a minor, the account will be closed immediately.
• Any information collected from a minor that remains in our system will be deleted promptly.
• If you believe a minor is using our platform, please inform us immediately.

10 Policy Update Process

155bet may update this Privacy Policy from time to time. The policy may be revised due to changes in services, legal requirements, or security improvements.

• Before any significant changes, we will notify you via your registered email or through a notice on the platform.
• The "Last Updated" date at the top of the policy always reflects the most recent version.
• Continued use of the platform after a revised policy is published will be considered your acceptance of the new policy.
• If you object to any change in the policy, you may request that your account be closed.